Black Desert connection failed - what to do. problem solving Game black desert does not start

Black Desert has a black screen when starting the game, but menu sounds and music can be heard - a problem that users often encounter. However, it is not always possible to quickly solve this problem.

Before you begin the path to solving the problem, it is worth paying attention to whether your system meets the requirements of the game. Minimum system requirements:

• Processor: Intel Core i3 (I think something weaker will do);
• Memory: 4 GB (6GB recommended);
• Video card: GeForce GTS 250 or better.
• Operating system: Windows 7/8.1/10 x64.

Black Desert has been rumored to run on Windows 7 x32 in the past. Today, more and more often, the problem with starting a game is solved by reinstalling Windows to the x64 version. Therefore, I advise you to start with this. Moreover, the x32 version cannot address more than 3 GB of memory, while the minimum system requirements are 4 GB.

If reinstalling Windows to the x64 version, as well as upgrading your computer to the minimum requirements did not solve the problem with launching the game, then follow the instructions below.

(!) Before you start, try setting the launcher settings to full screen mode (FULL). Sometimes this is the problem.

The article will primarily give tips that help most often. Solutions for rarer cases will follow. Perhaps this will be exactly your case. Be patient and consistently follow all steps from the first step to the last, if necessary. After each step, check that the game is working. Sometimes you have to wait a minute before the picture appears. Keep this in mind.

1. Remove the Read Only switch

Take off the bird "Only for reading" in the properties of the game folder. To do this you need to find the game folder Black Desert, right-click on it and select in the context menu that appears "Properties". Uncheck the box "Only for reading" and press sequentially "Apply", then "OK".

Don’t forget to check the game’s functionality after each step and if there is no result, move on to the next step. Remember also that you need to wait at least a minute.

2. Restore the client

To do this, launch GameNet, go to the Black Desert page and go to "Settings".

In the window that opens, click "Restore". Wait for the operation to complete, then check if the game is working.

3. Update your video card driver

How to find out what kind of video card you have is written in the article:

How to update a video card driver is written in the articles:

4. Select the torrent file

In the folder with the installed game, find the file and delete it.

Follow the same path: %userprofile%\Local Settings\Application Data\Vebanaul\GameNet\torrents.

Find and delete the file 30000000000.resume.

Then you need to restart the GameNet application.

5. Update DirectX, Microsoft Visual C++ and Microsoft Net Framework

Download and install the required components:

6. Reset BIOS settings

There are several ways to reset the BIOS. How to do this is written in the article:

7. If all else fails

If you reached the sixth point and did not get the result after completing it, then this may be due to the following reasons:

• You have not completed 6 point properly. To be sure, do it in two different ways as written in.
• You have a rare case when the configuration of your computer will be “friendly” with the game only on certain versions of video card drivers. Try installing some of the older versions of drivers.
• You have an outdated operating system. Minimum Requirements Windows XP Service Pack 3, Windows 7 Service Pack 1. For Windows 7 Service Pack 1 may need updating KB3033929. You can download it from the link: for and for.

Unfortunately, games have flaws: stutters, low FPS, crashes, freezes, bugs and other minor and not so minor errors. Often problems begin even before the game starts, when it does not install, does not load, or does not even download. And the computer itself sometimes does weird things, and then in Black Desert there’s a black screen instead of a picture, the controls don’t work, you can’t hear the sound or anything else.

What to do first

1. Download and run the world famous CCleaner(download via direct link) - this is a program that will clean your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
2. Update all drivers on the system using the program Driver Updater(download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
3. Install Advanced System Optimizer(download via direct link) and enable game mode in it, which will end useless background processes while launching games and improve performance in the game.

The second thing to do if you encounter any problems with Black Desert is to check the system requirements. In a good way, you need to do this before purchasing, so as not to regret the money spent.

Minimum system requirements for Black Desert:

Windows 7+ (32-bit, Intel Core i3-530 2.9 GHz, 4 GB RAM, 52 GB HDD, Broadband Internet connection GTS 250, Keyboard

Every gamer should have at least a little understanding of components, know why a video card, processor and other things are needed in the system unit.

Files, drivers and libraries

Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.

You should start with the drivers for your video card. Modern graphics cards are manufactured by only two large companies - Nvidia and AMD. Having found out which product drives the coolers in the system unit, we go to the official website and download the latest driver package:

A prerequisite for the successful functioning of Black Desert is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to easily and quickly download the latest drivers and install them with one click:

If Black Desert does not start, we recommend that you try to disable your antivirus or put the game in the antivirus exceptions, and also check again for compliance with the system requirements and if something from your build does not comply, then, if possible, improve your PC by purchasing more powerful components .

Black Desert has a black screen, a white screen, and a color screen. Solution

Problems with screens of different colors can be divided into 2 categories.

Firstly, they often involve using two video cards at once. For example, if your motherboard has a built-in video card, but you play on a discrete one, then Black Desert may launch for the first time on the built-in one, but you will not see the game itself, because the monitor is connected to a discrete video card.

Secondly, color screens occur when there are problems with displaying images on the screen. This can happen for various reasons. For example, Black Desert cannot work through an outdated driver or does not support a video card. Also, a black/white screen may appear when working at resolutions that are not supported by the game.

Black Desert crashes. At a specific or random moment. Solution

You play for yourself, play and then - bam! - everything goes out, and now you have a desktop in front of you without any hint of a game. Why is this happening? To solve the problem, you should try to figure out what the nature of the problem is.

If a crash occurs at a random moment in time without any pattern, then with a 99% probability we can say that this is a bug of the game itself. In this case, it is very difficult to fix something, and it is best to just put Black Desert aside and wait for the patch.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash. In addition, you can download the Black Desert save and bypass the departure location.

Black Desert freezes. The picture freezes. Solution

The situation is approximately the same as with crashes: many freezes are directly related to the game itself, or rather to the developer’s mistake when creating it. However, often a frozen picture can become a starting point for investigating the deplorable state of a video card or processor.

So if the picture freezes in Black Desert, then use programs to display statistics on component loading. Perhaps your video card has long exhausted its working life or the processor is heating up to dangerous temperatures?

The easiest way to check the load and temperatures for the video card and processors is in the MSI Afterburner program. If you wish, you can even display these and many other parameters on top of the Black Desert picture.

What temperatures are dangerous? Processors and video cards have different operating temperatures. For video cards they are usually 60-80 degrees Celsius. For processors it is slightly lower - 40-70 degrees. If the processor temperature is higher, then you should check the condition of the thermal paste. It may have already dried out and needs to be replaced.

If the video card is heating up, then you should use a driver or an official utility from the manufacturer. It is necessary to increase the number of revolutions of the coolers and check whether the operating temperature decreases.

Black Desert is slow. Low FPS. Frame rate drops. Solution

If there are slowdowns and low frame rates in Black Desert, the first thing to do is lower the graphics settings. Of course, there are many of them, so before reducing everything, it’s worth finding out exactly how certain settings affect performance.

Screen resolution. In short, this is the number of points that make up the game picture. The higher the resolution, the higher the load on the video card. However, the increase in load is insignificant, so you should reduce the screen resolution only as a last resort, when everything else no longer helps.

Texture quality. Typically, this setting determines the resolution of texture files. The texture quality should be reduced if the video card has a small amount of video memory (less than 4 GB) or if you are using a very old hard drive with a spindle speed of less than 7200.

Model quality(sometimes just detailing). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power from the video card (not to be confused with the amount of video memory!), which means this parameter should be reduced on video cards with low core or memory frequencies.

Shadows. They are implemented in different ways. In some games, shadows are created dynamically, that is, they are calculated in real time at every second of the game. Such dynamic shadows load both the processor and the video card. For optimization purposes, developers often abandon full rendering and add pre-rendered shadows to the game. They are static, because essentially they are just textures overlaid on top of the main textures, which means they load memory, and not the video card core.

Often developers add additional settings related to shadows:

• Shadow Resolution - Determines how detailed the shadow cast by an object will be. If the game has dynamic shadows, it loads the video card core, and if a pre-created render is used, then it “eats” the video memory.
• Soft shadows - smoothing out unevenness in the shadows themselves, usually this option is given along with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.

Smoothing. Allows you to get rid of ugly corners on the edges of objects through the use of a special algorithm, the essence of which usually comes down to generating several images at once and comparing them, calculating the most “smooth” picture. There are many different anti-aliasing algorithms that differ in their level of impact on the performance of Black Desert.

For example, MSAA works head-on, creating 2, 4 or 8 renders at once, so the frame rate is reduced by 2, 4 or 8 times, respectively. Algorithms like FXAA and TAA work a little differently, achieving a smooth image by calculating only the edges and using some other tricks. Thanks to this, they do not reduce performance as much.

Lighting. As with anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. They all use video card resources, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on “green” ones. HDAO, on the contrary, is optimized for video cards from AMD. SSAO is the simplest type of lighting; it consumes the least resources, so if it's slow in Black Desert, it's worth switching to it.

What to reduce first? Shadows, anti-aliasing and lighting effects tend to take the most work, so these are the best places to start.

Gamers often have to optimize Black Desert themselves. Almost all major releases have various related forums where users share their ways to improve productivity.

One of them is a special program called Advanced System Optimizer. It is made specifically for those who do not want to manually clean their computer of various temporary files, delete unnecessary registry entries and edit the startup list. Advanced System Optimizer does this for you and also analyzes your computer to find ways to improve performance in apps and games.

Black Desert lags. Large delay when playing. Solution

Many people confuse “brakes” with “lags,” but these problems have completely different causes. Black Desert slows down when the frame rate at which the image is displayed on the monitor decreases, and lags when the delay when accessing the server or any other host is too high.

This is why lags can only occur in online games. The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low Internet connection speed.

However, the latter happens least often. In online games, communication between client and server occurs through the exchange of relatively short messages, so even 10 MB per second should be enough.

There is no sound in Black Desert. Can not hear anything. Solution

Black Desert works, but for some reason does not sound - this is another problem that gamers face. Of course, you can play like this, but it’s still better to figure out what’s going on.

First you need to determine the scale of the problem. Where exactly is there no sound - only in the game or even on the computer? If only in a game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.

If there is no sound at all, then the problem is definitely in the computer settings. Perhaps the sound card drivers are installed incorrectly, or maybe there is no sound due to some specific error in our beloved Windows OS.

Controls don't work in Black Desert. Black Desert does not recognize the mouse, keyboard or gamepad. Solution

How to play if it is impossible to control the process? Problems with supporting specific devices are inappropriate here, because we are talking about familiar devices - a keyboard, mouse and controller.

Thus, errors in the game itself are practically excluded; the problem is almost always on the user's side. You can solve it in different ways, but, one way or another, you will have to contact the driver. Usually, when you connect a new device, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice and gamepads are incompatible with them.

Thus, you need to find out the exact model of the device and try to find its driver. Devices from well-known gaming brands often come with their own software packages, since the standard Windows driver simply cannot ensure the correct operation of all functions of a particular device.

If you don’t want to search for drivers for all devices separately, you can use the program Driver Updater. It is designed to automatically search for drivers, so you only need to wait for the scan results and download the necessary drivers in the program interface.

Often, Black Desert brakes can be caused by viruses. In this case, it makes no difference how powerful the video card is in the system unit. You can scan your computer and clean it of viruses and other unwanted software using special programs. For example NOD32. The antivirus has proven itself to be the best and has been approved by millions of users around the world.

ZoneAlarm is suitable for both personal use and small businesses, capable of protecting a computer running Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP from any attacks: phishing, viruses, malware, spyware and other cyber threats . New users are given a 30-day free trial.

Nod32 is an antivirus from ESET, which has received many awards for its contribution to security development. Versions of anti-virus programs are available on the developer’s website for both PCs and mobile devices; a 30-day trial version is provided. There are special conditions for business.

Black Desert downloaded from a torrent does not work. Solution

Using such versions of games is not only inconvenient, but even dangerous, because very often many files in them have been changed. For example, to bypass protection, pirates modify the EXE file. At the same time, no one knows what else they do with it. Perhaps they embed self-executing software. For example, when the game is first launched, it will integrate into the system and use its resources to ensure the well-being of hackers. Or, giving access to the computer to third parties. There are no guarantees here and cannot be.

In addition, the use of pirated versions is, in the opinion of our publication, theft. The developers spent a lot of time creating the game, investing their own money in the hope that their brainchild would pay off. And every work must be paid.

Therefore, if any problems arise with games downloaded from torrents or hacked using one or another means, you should immediately remove the pirated version, clean your computer with an antivirus and a licensed copy of the game. This will not only protect you from dubious software, but will also allow you to download updates for the game and receive official support from its creators.

Black Desert gives an error about a missing DLL file. Solution

As a rule, problems associated with missing DLLs arise when launching Black Desert, but sometimes the game can access certain DLLs during the process and, not finding them, crash in the most blatant manner.

To fix this error, you need to find the required DLL and install it on the system. The easiest way to do this is using the program DLL-fixer, which scans the system and helps quickly find missing libraries.

If your problem turns out to be more specific or the method outlined in this article did not help, then you can ask other users in our “” section. They will help you quickly!

Thank you for your attention!

If you decide to play OBT Black Desert in Russia, downloaded the GameNet application, installed the game through this very application, and after the long-awaited launch you get a black screen, then do not be upset, but follow the instructions:

1. If you have a BLACK SCREEN after clicking the “Start Game” button, then you need to wait until the client loads. Even on relatively powerful computers, this takes a long time; I have to wait about 1-2 minutes.
2. If you have an SSD drive, then you need to install the client on a solid-state drive; loading should be much faster.
3. Launch the client only through the official application from GameNet, no torrents or the like. Everything is downloaded from the application.

Black Desert won't start "Account authentication failed"

Everything is much simpler here, just restart the client and everything will work. This error appears after a long period of inactivity in the main menu, or a long re-login to the character.

Information for Korean servers

1. The most common error is a problem with the plugin. After you click Game start, a window with an error appears, 2 options to choose from, Yes or No, after clicking on Yes, the browser closes and another error appears with the inscription Ok. And then nothing.

How to solve a problem.

2. Open the registry editor on your computer. Start-Run-Regedit

Are looking for.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\DaumGames

Change Version to 1,0,0,4

2. The error occurs for those people who were able to enter the game without the identification process, and soon, when they try to click on the Game button, the start takes them to the identification page itself.

Solution to the problem: buy an account with already completed identification.

3. When entering the game, it gives an error, even if you do nothing.

Solution: The error is primarily related to the VPN
1. Enable Korea VPN.
2. If it doesn’t work, then try installing a VPN from another country not the Russian Federation or China.
3. If unsuccessful, then try installing Paid VPN Korea.

4. Logged into the game, accepted the user agreement and received an error.

The error is due to an incorrectly entered six-digit security code.

Solution to the problem: the Koreans have made it possible to reset the six-digit code in your personal account at the office. website.

You won’t be able to reset it, since you don’t have a Korean phone, but you bought an account.

There are two solutions:

1. If you bought a Gold account on www.item4trade.com, you can describe your problem in a letter to those. support ([email protected]) You can write in Russian, but it is better in English and without abbreviations. After which the six-digit code will be reset within 10 minutes.

2. If you bought it on www.newgameway.com, then you should write only in English. language ([email protected]).

3. We went to the server, proceeded to create a character, created it. An error appeared at the very end of character creation.

Solution to the problem:

1. If this is already your second hero, then you will not be able to create a second character. The first one needs to be removed.

2. Check if the constellation has been selected.

3. Nickname must be from 3 to 16 characters.

4. If everything worked yesterday, but today it gives the following error when you click on the Game start button.

Solution to the problem: We are looking for the folder with our game. Right mouse button - properties - uncheck the “Read only” box.
5. Text is not displayed correctly.
Solving the problem: Start Menu—Control Panel—Clock, Language and Region—Regional Standards—Advanced—Change the system language—to Korean.

6. When you click Game start, select the 64bit system. Nothing happens or everything disappears.

Solution to the problem: If the system is 32bit, then you won’t be able to run 64bit.
If it's 64bit and there's a problem, then it's Windows.

7. After entering the game, and selecting a server, character, and loading, an error appears.

Just check the files with the game launcher.

And finally, most errors can be solved by updating the game launcher.
I hope the guide was useful.

Go to any forum dedicated to some popular game, and you will immediately find threads with the phrase “Won’t start” in their titles. Probably the most common error that gamers encounter is the inability to launch it after installing the game itself. There are quite a few reasons for this, and they are more related to the user’s computer than to the operation of the game or the services of the developers. Black Desert was no exception in this regard.

Let's look at the most common cases when the game does not start, and also what can be done to fix it.

The installed game cannot use the computer's capabilities

On a weak computer that does not meet the minimum system requirements, the game will not run

Cyrillic characters on the way to the Black Desert game location

No rights to run the game

Updating drivers and operating system components

• DirectX 11;
• Visual C++ architecture x86 and x64 versions 2008, 2010 and 2012;
• .NET Framework 4.5.

Video about what components and libraries are needed for games:

Antivirus prevents the game from working properly

You did not download the game from the official website

GameNet and Windows compatibility

• For XP: Service Pack 3;
• For Win 7: Service Pack 1 and update KB3033929;
• For Win 8 Win 10, you don’t need to do anything, but if problems arise, you can use the Update Center, which will download and install everything necessary for your system.